Case Studies
Pre-Collection Services
The Customer: A regional business providing personalized services.The Challenge: Due to poor recovery by a prior agency, this business knew that they had to make a change. With several locations, each office managed its accounts differently. The challenge was to establish a cost-efficient method of handling slow pays, bring accounts under control, while accounting for various management styles.
The CBS Solution: Credit Bureau Services, with over 100 years of experience, assisted the business by first evaluating its current credit and collection polices. CBS' review helped to identify areas that could immediately improve cash flow to the business.
CBS' Professional Credit Management (PCM) program offered the ultimate in A/R management, with a progressive approach to credit education that preserves clientele. Once the program was implemented, within 90 days, there was a marked improvement in cash flow, reduction in bad debt losses and maintained positive customer relations.
The Results: Within one year of switching to the PCM program, this business saw a 63% overall recovery rate, 41% of which was collected at no commission.
Click here to get more information on CBS' Retail Solutions and how to become a CBS customer!
CheckMate Recovery Services
The Customer: A local gas/convenience station.
The Challenge: This station had been using another check recovery service for many years. There was a great relunctance to change. The service was free.
The CBS Solution: We suggested that the store try our CheckMate recovery services for just a few months just to see how it performs for them.
The Results: Within the first year, CheckMate recovered over 85% of all their checks. That coupled with the rebate and recovery of bank fees, resulted in little or no monies lost for the store. The amount recovered was so dramatic, that the customer is now celebrating their third year with us.
Click here to get more information on CBS' Retail Solutions and how to become a CheckMate member! You should receive a response from a sales representative by the next business day.