Our commitment to area businesses, as well as the citizens, testifies to our longevity. Our focus is not to be the biggest but to be the best in our areas of service.
Since our inception, our history, the history of our industry and the history of our communities has been closely intertwined.
January of 2021, was a month for many changes. First CBS became Employee Owned. Second, we began an intense re-write of our website at creditpartners.com. Making the site available on mobile devices. At the same time, CBS is working hard to upgrade their services, investing in new technology, in all three areas.
In September, CBS impliment an IRV for our 1-800 number, which answers consumers most frequently asked questions. To relieve our staffing shortage, we also change the hours our offices are open to the public.
In November, CFPB new guideline became effective for all agencies, formally called Reg F.
In March our country was hit with a pandemic called COVID-19. On March 16th, non-essential businesses in Nebraska were closed. On May 4th guidelines were issued controlling & limiting normal business activity.
In March Nebraska experienced a devastating flood. Many roads connecting towns were destroyed, communities wiped out, neighbors, businesses and friends were all affects. For several months, CBS' employees provided clothing, supplies & food for those who were displaced, while assisting in sandbagging and clean-up operations.
GUS spun-off their credit reporting division, Experian; Merrill Lynch stated that Experian could be worth $13 Billion dollars after the split.
CBS purchased the Credit Bureau of Grand Island, NE
CBS/CheckMate began providing electronic representment services to area merchants. This service helped businesses take full advantage of Check 21 rules.
CBS began offering banks and creditors online mortgage and reporting services, through a web based application.
Fair Isaac announced that they are forming their own national CRA.
Construction of a new branch in Lincoln began.
TRW sells it's credit reporting services to The Great Universal Stores (GUS), a large retail and mail order conglomerate located in the United Kingdom, for $1.7 Billion dollars and changed their name to Experian
The Health Insurance Portability and Accountability Act (HIPAA) was signed into law.
CBS began offering check recovery services – CheckMate.
TransUnion began to offer computer services to local credit bureaus.
Thoughout the U S credit reporting agencies began the tremendous undertaking of automating millions of credit files and billions of tradelines. The ASP providers for these automated credit reporting systems were Pinger, Chilton and TRW.
Credit Bureau Services formed as the parent company to their locally owned and operated bureaus.
Mr. L.E. Tighe purchased the Credit Bureau in Fremont and assumed the management of the Credit Bureau in Norfolk.
Credit Bureau of Fremont was one of the earlier members of ACB.